![Contact Us](https://www.sixflagsgreatescapelodge.com/wp-content/uploads/2024/04/contactus.png)
Contact Us
Chat With Us Live 7 AM To 1 AM
Live Chat is the fastest way to reach us. Coasterbot (our chatbot) will try to answer your question first, and if it can’t you can ask for a “real person” at any time. We have Guest Relations Team Members standing by from 7 AM until 1 AM CST every day. To access live chat, click the “Chat Now” button on the bottom of any page.
![](https://www.sixflagsgreatescapelodge.com/wp-content/uploads/2024/04/ct1.png)
Send Us A Note (Electronically)
If you have a more detailed question or comment or our chat queue is too long please don’t hesitate to send us a note. Usually we’ll get back to you within a few hours (please allow up to 24 hours).
Send Us A Note![](https://www.sixflagsgreatescapelodge.com/wp-content/uploads/2024/04/ct2.png)
Send Us A Letter
Please address all written inquiries to:
The Great Escape
Rebecca Wood, Resort President
1172 State Route 9
Queensbury, NY 12804
Request A Call Back
Lost & Found Services
Six Flags partners with Chargerback to help reunite guests with their misplaced items. Please fill out our Lost & Found form and we will be in touch shortly